How to Submit Error and Bug Reports

Before reporting the error, please ensure that you are using the latest version of the extension.

For any bugs or errors please:

  • Open the developer console window on Chrome, use the keyboard shortcut ControlShiftJ (on Windows) or CmdOption(on Mac), then copy and paste its content in our support chat (make sure you include the word "bug").
  • You can send us screenshots via our support chat.
  • You can also record a video with desktop version.
  • If an error is persistent, please provide the steps to reproduce. 
  • Please provide as many relevant information as possible.

That way, we can properly share all the info with our technical team and do our best to figure out what the issue is.

Thanks a lot!